01
The shift is born from the booking
A departure creates a shift. The algorithm picks the cleaner on default weights — cost 35%, route 25%, speed 15%, hour balance 15%, quality 10% — and retunes them nightly from 90 days of actuals.
Booking-linked cleaning operations
Cleaning shifts that learn from every checkout.
Turnlap turns every booking into a cleaning shift, records and checks the hours, and produces the collective agreement pay basis and margin per property from the same data.
+1,240 €Booking revenue−132 €Cleaning and supplies−38 €Maintenance parts
Margin
+1,070 €
Illustrative figures
- Built and run in-house by a short-term rental operator
- Hostaway integration
- Finnish hospitality agreement (MaRa) built in
How it works
02
Margin per property, from the same data
Net booking revenue, cleaning cost (wages, supplies and travel) and maintenance parts post themselves to the property. Every attributable cost line, from actuals.
03
Done is a gate, not a checkbox
The cleaner cannot hit Done until the checklist and the room photos are complete. Working time is recorded on the shift, and anything that does not add up lands in the admin's unverified queue.
No spreadsheets
Hours, pay and margin from one dataset
No back-and-forth
Cleaners get the shift on their phone
One source of truth
From PMS to pay basis to margin
Happier guests
Verified cleanings, not assumed ones
What it is
Operations software for short-term rental operators with an in-house cleaning team.
Four things, one dataset. Nothing is copied between tools, and every number on the margin page traces back to a real shift.
Booking-linked shifts
Every checkout in your PMS becomes a cleaning shift, assigned by cost, route, speed, hour balance and quality.
Verified working time
Cleaners start and finish the shift in the app on site; location is attached when the cleaner allows it. Checklist and photos are part of finishing.
Pay basis from verified hours
Collective-agreement periods, overtime limits and supplements are calculated from the same hours and exported to payroll. No re-typing.
Margin per property
Booking revenue against cleaning labour, maintenance parts, linen and supplies, property by property.
Product
The board your operation runs on.
Today's checkouts, who is cleaning what, and whether each property is verified ready before the next guest arrives. Finished work fades; only risk and live work stay bright.
Checkouts
7
Assigned
6
In progress
3
Verified
2
- 10:12Harbour Loft 4 BAnna · Arrival 15:00AnnaVerified
- 10:40Mill Street 12Tomi · Arrival 16:00TomiVerified
- 11:05Park View 3 ASara · Arrival 15:00SaraCleaning
- 11:20Riverside 8Anna · Arrival 17:00AnnaCleaning
- 11:30Old Town 2 CTomi · Arrival 14:00TomiTight · 2 h 30
- 12:00Station Court 5Sara · Arrival 18:00SaraAssigned
- 13:15Lakeside 1Unassigned · Arrival 19:00UnassignedOpen
Money
Every property gets its own P&L.
Cleaning labour, maintenance parts, linen and supplies post to the property daily, from actuals. Revenue comes from the booking. Every attributable cost line, from actuals – not an estimate typed into a sheet on Friday.
Booking revenue1,240 €
Cleaning labour−96 €
Maintenance parts−38 €
Linen−22 €
Supplies−14 €
Margin1,070 €
Principle
Software that does not talk to your guests behind your back.
Many new tools in this market sell AI that answers your guests. Turnlap automates the operation and leaves the relationship to you: guest messaging is off by default and is switched on only by your decision.
Automated
- Shifts created and assigned from bookings
- Shifts to the cleaner's phone with acknowledgements; an unacknowledged shift escalates to you
- On-site time recording and checklist gating
- Maintenance faults become tickets; the assigned person gets it on their phone
- Pay periods, overtime limits and the pay basis
- Margin per property, updated daily
Never automated
- Messages to your guests. Automated guest messaging stays off until you switch it on – and Turnlap does not answer your guests' messages on your behalf.
- Price changes on your listings
- Hiring, firing or disciplining your team
- Approving unverified working time – anything that does not add up waits for your sign-off
Security
Your own instance. Database and servers in the EU.
Isolation
One database per organisation. Your instance shares nothing with any other customer: separate database, keys and subdomain.
Location
Hosted in the EU. Data processing agreement (DPA) on request. Your data is exported on request.
Access
Role-based access for admins, cleaners, maintenance and owners. Internally security-audited in 2026.
- Row-level security on every table
- Central audit log
- Integration secrets encrypted at rest
- Your own isolated instance
Collective agreement balancing period
3 wk · 120 h
3 wk · 120 h
Pricing
Per property, per month.
One plan with everything in it: shifts, cleaner app, maintenance, pay basis and margin. Pilot terms are agreed on application, and onboarding is done personally: PMS connection, sync, team invites.
Price and pilot terms are confirmed on application.
What you get
- Your own isolated Turnlap instance
- Hostaway connection and booking sync; other PMSs on request
- Cleaner and maintenance apps
- MaRa collective-agreement pay basis and payroll export
- Personal onboarding
FAQ
Before you apply.
Short answers to the six things every operator checks before a call.
Which property-management systems does it connect to?
Hostaway today, with bookings, checkouts and listings syncing automatically. Other systems are connected on request as part of onboarding.
Do my cleaners need training?
The cleaner app has one big button per state: start, finish, report a fault. Photos and the checklist are part of finishing. The app is designed to be used without separate training.
How is payroll calculated?
From work intervals recorded and checked in the app, using the pay rules of the collective agreement: periods, overtime limits, Sunday and holiday rates. The Finnish hospitality agreement (MaRa) is built in. Turnlap produces the pay basis and the export; your payroll provider pays the wages.
Will it message my guests?
Not by default. Automated guest messaging – for example the guest portal link before arrival – stays off until you switch it on. Turnlap does not answer your guests' messages on your behalf; the guest portal's Q&A assistant is only in use if you share the portal with your guests.
What does onboarding require from me?
A Hostaway API key. Your property list syncs from it, and cleaners are invited with a link. Onboarding is done personally, not self-service.
What does it cost?
Pricing is per property, per month. The amount and pilot terms are agreed at application, because onboarding is done personally. Applying commits you to nothing.
Apply for access
Tell us about your operation.
We set up your instance and walk you through it. We usually reply within 1–2 working days.
- No card required
- Personal onboarding
- Applying commits you to nothing